Refund policy

1. 除品質問題外，本公司所有貨品於下單及付款後均不設退換。
2. 基於衛生理由，顧客請於收件後24小時內通知本公司，否則本公司不會接受任何賠償或換退貨的要求。
3. 如因品質問題需要退款，本店會優先以商店購物金作即時處理。
4. 如顧客希望以現金退款，則需時7-14個工作天處理，望請見諒。

 

1. Except for quality issues, all our products are non-returnable after ordering and payment.
2. For hygienic reasons, customers are requested to notify the company within 24 hours after receiving the package, otherwise, the company will not accept any request for compensation or exchange.
3. If a refund is required due to quality issues, our store will give priority to the store gift card for immediate processing.
4. If the customer wishes to receive a cash refund, it will take 7-14 working days to process. We apologize for this.