Except for quality issues, all our products are non-returnable after ordering and payment.
For hygienic reasons, customers are requested to notify the company within 24 hours after receiving the package, otherwise, the company will not accept any request for compensation or exchange.
If a refund is required due to quality issues, our store will give priority to the store gift card for immediate processing.
If the customer wishes to receive a cash refund, it will take 7-14 working days to process. We apologize for this.
